About Me
Systems administrator focused on building and operating reliable endpoint and infrastructure
platforms at scale. Experienced in automation, identity and access management, and security
baselines across macOS and Windows environments — known for owning systems end-to-end,
reducing manual work through scripting, and partnering with security and engineering teams
to deliver stable, compliant systems.
Experience
Relyance AI
· San Francisco, CA
Mar 2026 – May 2026
Systems Administrator
▾ collapse
▸Administer Okta SSO and identity lifecycle management — provisioning, deprovisioning, and troubleshooting authentication issues
▸Develop and implement onboarding/offboarding workflow automation using Okta Workflows
▸Manage endpoint systems using JumpCloud — device enrollment, policy enforcement, and user-device association
▸Support endpoint security via SentinelOne deployment, updates, and monitoring
▸Maintain user identities across Google Workspace, Slack, and other SaaS applications
▸Audit and clean up inactive accounts, integrations, and access to improve security and compliance
Freenome
· Brisbane, CA
Apr 2025 – Nov 2025
Systems Administrator
▸ expand
▸Owned endpoint platform operations for a 400+ employee biotech company across macOS and Windows in a regulated environment
▸Led the rollout of Microsoft Intune with Autopilot, compliance profiles, and conditional access for enterprise endpoint management
▸Built automation using PowerShell, Python, and Bash — reducing manual effort by over 60%
▸Developed a PowerShell-based IQ/OQ validation tool reducing per-device validation time from 30 min to under 2 min
▸Administered Jamf Pro, Intune, and ManageEngine Endpoint Central to enforce CIS benchmarks and security baselines
▸Wrote SOPs and runbooks that reduced Tier 2 escalations by 25% and shortened new hire ramp-up time
Striking Distance Studios
· San Ramon, CA
Aug 2022 – Feb 2025
Systems Administrator
▸ expand
▸Owned core IT infrastructure and endpoint platforms for a 250+ person global game studio across macOS and Windows
▸Led scoping and architecture for a 30+ node Unreal Engine build farm — reducing build times by ~40%
▸Administered JumpCloud MDM and directory services for device security, access controls, and fleet standardization
▸Managed IAM across Google Workspace, Okta, Adobe, Zoom, and SentinelOne with least-privilege focus
▸Designed automation for imaging, provisioning, and software deployment using PowerShell and Python
▸Supported and maintained Perforce, Unreal Engine tooling, and high-performance build systems
▸Mentored junior IT staff and improved overall operational maturity of the team
Array Networks
· Milpitas, CA
Apr 2022 – Aug 2022
Systems Administrator
▸ expand
▸Deployed and maintained laptops, workstations, and Microsoft 365 accounts — raising end-user satisfaction by 35%
▸Administered Active Directory and Microsoft Entra ID (Azure AD), resolving account and access issues quickly
▸Improved network reliability by 25% through proactive hardware/software upgrades and health checks
▸Operated Veeam backups for virtual machines with encrypted offsite copies for disaster recovery
▸Supported financial IT audits for public company compliance — preparing evidence, reports, and configuration snapshots
Purity Cosmetics
· San Jose, CA
Apr 2015 – Apr 2022
Senior IT Engineer
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▸Led IT operations for 15+ retail locations and a corporate HQ — administered Cisco Meraki, Google Workspace, Slack, RingCentral, and Shopify
▸Administered multi-site networks including VLAN design, DNS/DHCP, site-to-site and client VPN
▸Built Zendesk ticketing workflows and SLAs — reducing retail support ticket volume by 40%
▸Hardened and lifecycle-managed store iPad POS with Jamf Pro using Automated Device Enrollment and supervised mode
▸Integrated Facebook and Instagram sales channels with Shopify, increasing e-commerce revenue
▸Renegotiated vendor contracts during the pandemic, reducing IT expenses while maintaining connectivity
Allied Telesis
· San Jose, CA
Oct 2013 – Nov 2014
System Test Technician
▸ expand
▸Designed and executed automated test scripts to validate network protocols on switches
▸Built hands-on experience with Layer 2/3 protocols — STP, VLANs, OSPF, BGP — through direct testing on enterprise switch platforms
▸Analyzed test data to identify switching behavior issues and provided actionable feedback to engineering teams